| Online Scheduling |
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 We
use Genbook which is the convenience and
around-the-clock availability of online appointment
scheduling software that will keep your customers
happy, and that translates to customer satisfaction
and loyalty. We can set you up with a fully featured
Basic Service, with no hidden costs and no
surprises.
Use custom online
scheduling pages for enhanced search engine
rankings, a Book Now button placed prominently on
your site and elsewhere to get more appointments.
Private, online booking 24/7 and email / text
confirmations and notifications help you give each
customer the full attention they deserve.
Getting started
with Genbook Free is easy, and of
course it costs nothing. Use Genbook Free as long as
you want, and when you're ready to grow your
business even more, Genbook Standard Edition has
advanced business building tools to help you become
even more efficient.
Set Up Fee: $49.99
(additional
charges may apply for standard and advance edition)
Ideal for:
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Day Spas
and Med Spas |
Massage
Therapists |
Hair
Salon, Nails, Stylists |
Fitness &
Personal Trainers |
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Acupuncturist |
Financial
Planners & Tax Advisors |
Alternative medicine |
Healthcare |
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Dentists
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Counseling |
Consultants |
Organizations |
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and so
much more |
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Unlimited Free Online Bookings
With
Genbook there's no limit to the number of
bookings you can receive. Go ahead and
promote your new online availability with
current customers, and place a Book Now
button or link on your home page for
prospective customers. It's free marketing
for your services!
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Unlimited Staff and Services
Have
multiple providers that offer specific
services? No problem. We give you the power
to decide the number of providers and
services you list, that way your customers
can schedule for the specific service they
need, and the provider of their choice.
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Flexible Appointment Scheduling
Have
it your way by creating appointments with
the duration and pricing that are right for
you. Set your schedule availability (how
many days out you allow booking) to your
liking. You can even block out appointment
times, or times between appointments, with a
click of the mouse. It is that simple.
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Customer Reviews
Ever
wonder what your customers really think of
the service you provide? At your request we
can query your customers about the service
you provide and send you their responses.
Understanding how they feel about your
business will allow you to better manage
your reputation and improve services to keep
customers happy and coming back. You can
also post positive reviews on your site to
encourage new online bookings.
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4-Week Advance Scheduling
Customers can book the services they need
online for as early as tomorrow (you set the
field parameters) and as far out as 4 weeks
in advance.
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Business Graphics
Quickly upload your business graphic and/or
logo to your online scheduling pages to
create a more personalized experience.
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Free
Book Now Button
Your
customers simply click on the BookNow!
button that we give you to place on your Web
site, Craigslist, or any place else you want
customers to book your services. Customers
then click through to your online Scheduling
Home Page, where they can view the
availability of your services and schedule
their own appointment by selecting an
available time slot.
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Automatic Appointment Confirmation
Your
customers receive automatic confirmation of
their booked appointment once they've
entered it, as well as an email reminder
prior to the appointment. You also receive a
notification that an appointment has been
scheduled.
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Solo &
Standard Mode combination of the flexibility
of Free with the premium features below,
allowing you to more effectively grow and
manage your business. |
Synchronize To Other Calendars
When
you receive a new online appointment, the
email notification includes an iCalendar
attachment. This industry standard format
can then be imported into Outlook, Google
Calendar and many other calendar
applications. In addition, your customers
will also get this iCalendar attachment with
their appointment confirmation email. |
12-Month Advance Scheduling
Allow
your customers to book appointments as much
as 12 months (as opposed to 4 weeks with our
Genbook Free package) in advance - or as
soon as tomorrow. You set the fields, so
anything goes!
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Text
Message Notifications
Receive instant notification by text message
every time you receive a new online
appointment. You can configure your staff to
receive individual notifications for their
own appointments.
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Advance Scheduling Modes
Only
accept appointments at 9:00, 11:00 and 3:00?
With advanced scheduling, you decide when
your customers can book. You can specify
booking intervals from 15 minutes upwards,
or even use our powerful manual mode to
specify the exact times you offer. |
Comprehensive Customer Database
Better
service your customers by maintaining a
clear view of their personal preferences and
contact information. Our system captures
additional vital information on each
customer - including email address,
telephone number, session and cancellation
totals, and more.
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Credit Card Capture
Our
credit card capture service helps protect
you against no shows by requiring client
credit card numbers, which are stored safely
and securely with 128-bit encryption - the
same security level maintained by Internet
banks and respected ecommerce sites. That
way, if they fail to show up you'll have the
information you need to charge them in
accordance with your set cancellation fee.
You can turn the feature on or off as you
see fit. |
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Virtual
Administrative
Services |
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Important
Information |
Additional Billable
Items
Additional expenses may
be incurred such as,
long distance phone
charges, shipping or
postage expenses,
special software
purchased at your
request, etc. Your
invoice total will
reflect those charges in
addition to any hourly,
retainer or "per
project" fees. Expenses
are charged at cost. |
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Rush,
Weekend/Holiday Service
"Rush service" of 24
hours or less or weekend
and/or holiday service
will be subject to
additional fee on final
regular cost of work or
project before
surcharge, |
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Estimate v. Actual
Cost
All estimates are
provided to the best of
our ability following
initial consultation and
review of your project.
Final invoice is based
on actual project
requirements. Final
estimate and actual cost
will be discussed with
the client prior to
completion of the work. |
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Method of Payment
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PayPal
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Check
(personal,
business
or
cashier)
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Money
Order
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Western
Union
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*Payments made via
PayPal and Western Union
will require an
additional service
charge. |
Errors or Omissions
Final proof reading is
the responsibility of
the client upon
acceptance of the work
delivered. |
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