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What is an eCommerce
Website?
An eCommerce, or
Electronic Commerce,
website allows you
to conduct
transactions online
letting your
customers order and
pay for products or
services through
your website.
Do
you offer e-commerce
packages?
We have e-commerce
packages that start
at $1,000.00. The
costs all depend on
your requirements.
How can I accept
credit cards on my
site?
In order to accept
credit cards, you
must have a merchant
account. In
addition, payment
processing software
is used to deposit
the funds into your
merchant account.
GOA can help you
with everything
needed to accept
credit cards online.
What is a Shopping
Cart?
A shopping cart is a
piece of software
that acts as an
online store's
catalog and ordering
process. Typically,
a shopping cart is
the interface
between a company's
Web site and its
deeper
infrastructure,
allowing consumers
to select
merchandise; review
what they have
selected; make
necessary
modifications or
additions; and
purchase the
merchandise.
What is an SSL
Secure Server?
The
Secure Sockets Layer
(SSL) is a commonly
used protocol for
managing the
security of a
message transmission
on the Internet. SSL
uses a program layer
located between the
Internet's Hypertext
Transfer Protocol
(HTTP) and Transport
Control Protocol
(TCP) layers. With
an SSL Web Server
Certificate on your
website, any
information sent to
your web server is
encrypted or
scrambled, making it
impossible to
intercept or steal.
SSL encrypts
confidential data
such as credit card
numbers and
passwords. A private
SSL is required when
taking credit cards
off your site.
Private SSL
certificates require
a dedicated IP
address at $5/month.
We can install a
private SSL
certificate you may
already have for a
$20 install fee. You
can purchase a
private SSL CRT from
us for $100 per year
including
installation. (Recommended)
How might my
business benefit
from using an
eCommerce website?
An eCommerce website
can bring you a host
of benefits
including access to
a global market,
greater customer
satisfaction,
accepting money on
the internet.
How long does it
take to build an
eCommerce Website?
That depends on how
complicated the site
will be. It's
possible to have one
up and running in
two to four weeks.
What information do
I need before I
start the Merchant
Account application
process?
· Business
Name & Address
· Business
Bank Account Number
or Personal Saving,
Checking account
information
· Bank
Routing Number
· Contact
Name & Date of Birth
· Tax
ID or Social
Security number
· Contact
numbers
What do I need to
start selling my
products on the web?
When
establishing an
E-Commerce site it
is good business
practice to have the
following
information/documentation
listed on your site
-
1. A
Satisfaction Service
Guarantee - (If you
are offering an
online service)
30-Day Satisfaction
Guarantees are
standard
2.
Product Satisfaction
Guarantee - (For
online service
providers.) 30-Day
Satisfaction
Guarantees are
standard
3. A
Return Policy (If
you are selling
tangible products
online)
4.
Terms and Conditions
(for Service
Providers)
5.
Support - As an
online merchant, you
need to develop a
trust relationship
with your
perspective
clients/members/buyers.
People need
assurance that they
can contact you in
the event of a
question or concern,
whether it's by US
mail, phone, fax or
email. List ALL the
support resources
that you are capable
of providing.
If
you want to set up
an E-commerce site,
selling products or
service on your
site, let us know. |